Stay independent: equipment, adaptations and technology for your home

Important Update on Community Equipment Services in Barnet

NRS Healthcare, who supply equipment such as bath lifts, hoists and profiling beds, ended their services on 15 September 2025.

Following the closure of NRS Healthcare, we are pleased to confirm that Barnet Council, along with seven other boroughs, has appointed a new provider: Provide Care Solutions Ltd (Provide).

The new provider will take some time to mobilise.

What this means for you

We are working hard to make sure services stay as reliable as possible, especially for those of you with the highest levels of need.

This will mean that we continue to prioritise urgent and essential equipment deliveries, repairs and collections.

If you have any small or damaged items, please consider disposing of these yourself. There may be some wait for these and other non-urgent requests.

Contact details

From Monday 6th October, you can contact Provide by calling 0300 100 0253.

Please be aware that we're currently experiencing a high volume of calls and emails. We appreciate your patience and understanding while we work through this transition period.

Get the right equipment and gadgets for you

Equipment and gadgets can make it a lot easier for you to live independently at home and carry out everyday tasks.

Here are some examples (external companies, costs may apply):

Bed levers, pillow lifts, mattress lifters can help you get in and out of bed safely
Grab rails, raised toilet seats, commodes for your toileting needs
Talking clocks and large-button phones can assist with your sight and hearing
Kitchen equipment gives you the confidence to cook and make hot drinks safely.
Barnet Homes Assist is an emergency alarm system you can use if you get into difficulties at home

Get the right equipment and gadgets now

Use care technology to gain confidence in and out of the house

A nationally based organization, Medequip Connect currently serves more than 10,000 individuals in the country. Its goal is to benefit the community, especially by giving older, disabled, or vulnerable people comfort and support so they can continue living safely in their own homes.

Find out more about Medequip Connect care technology