Understanding the True Incidence of Hoarding
Received: 29 October 2025
Q1 Local Authority Name:________________________________________________________________ Section 1: Knowledge and experienceQ2 Which country do you work in? oEngland (1) oWales (2) oNorthern Ireland (3) oScotland (4) Q3 Please name the county you work in________________________________________________________________Q4 What is your job title? ________________________________________________________________Q5 Within your local authority, which departments normally deal with hoarding cases?________________________________________________________________Q6 How many members of staff within Environmental Health work directly with hoarding cases?o1-5 (1) o6-10 (2) o11-20 (3) omore than 20 (4) Section 2- Case Handling Q7 Do you have a process for recording a case of hoarding?oNo (1) oYes (2) oUnsure (3) Q8 If yes, how is it recorded? ________________________________________________________________Q9 If not, how do you currently record on your systems? ________________________________________________________________Q10 Do you use a specific code or marker to identify hoarded properties in your district?oYes (1) oNo (2) oDon't know (3) Q11 If yes, what is this process? ________________________________________________________________Q12 Do you feel your authority/service adequately identifies high risk, hoarded properties?________________________________________________________________ Section 3: Mapping and Tracking Q13 Do you maintain a record of hoarding cases in your district?oNo (1) oYes (2) Q14 Is there a set criterion for adding a property to the record?oNo (1) oYes (2) Q15 If yes, what format does this take?________________________________________________________________Q16 Do you share this record with other teams?oNo (1) oYes (2) Q17 If yes, with whom do you share this information? ________________________________________________________________Q18 How is this record maintained?________________________________________________________________Q19 Who holds the record of these properties? ________________________________________________________________Q20 Is this information shared beyond your service? If yes, who is it shared with? oNo (1) oYes (2) __________________________________________________ Section 4: Identification Q21 What criteria is used to identify a hoarding case?________________________________________________________________Q22 Do you use any of the following tools in this decision?▢Clutter Image Rating (CIR) (1) ▢Hoarding Rating Scale (HRS) (2) ▢Other (3) Q23 If using the Clutter Image Rating - what level is considered 'needing action'?o1 (1) o2 (2) o3 (3) o4 (4) o5 (5) o6 (6) o7 (7) o8 (8) o9 (9) Q24 Have you seen a rise in cases in the past year? If yes, to what degree? oNo (1) oMaybe (2) oYes (3) __________________________________________________ Section 5: Protocols and best practice Q25 Do you have an agreed protocol for hoarding? If yes, please provide the title of this document and a link if availableoNo (1) oMaybe (2) oYes (3) __________________________________________________Q26 If you are able, please could you share a copy by sending it to abbi.hilton@uwe.ac.uk. This will help us to identify key elements of best practice
Outcome / Documents
- Response (all information to be supplied) - application/pdf - Download